Consumers who believe they may be eligible for compensation should take the necessary steps to file a claim and provide the required documentation. Samsung Electronics CES 2022 booth is packed with eye-catching innovations, but which products and technologies should watchers and visitors not miss? While the claims process may take some time, the compensation provided can help cover the costs of repairs, replacements, and related expenses. On behalf of the U.S. operations of the South Korean company, Matthew Jordan and Lisa Saghy, attorneys for the two, filed a complaint in New Jersey last Friday. Consumers can troubleshoot common problems such as cooling issues or ice maker problems by referring to the owners manual or contacting Samsung customer support. In the lawsuit, a few irate filers are attempting to recoup $88 million in legal costs. If they would have offered to replace the refrigerator before knowing this is not the only Model# with the issue I may would have said yes, but now no. This has happened numerous times and Samsung has done nothing to help us with their product. First published on May 18, 2022 / 6:05 PM. If eligible, your lawyer will get in touch with you. 1. Is it to late to join the Samsung refrigerator/freezer class action lawsuit, I have the Samsung model #RF28HDEDBSR/AA that the ice maker constantly freezes. Heres Why You Need an Attorney. The Samsung refrigerator class-action lawsuit, which lists more than 20 models, claims that the company knew of the defect for several years and failed to fix or replace the ice maker. I gave up as the warranty expired. The new interface is designed to make the Galaxy Watch and smartphone experience more deeply connected. I would like to join the class action soon to get Samsung, I have a French door sanitizer that was bought in 2016, the icemaker stays frozen up no ice cues can come out, my brother-in-law comes down about every six months and he would defrost it and and get it working again. The irony of all these complaints about the icemaker for me is that I never hooked it up because I had the refrigerator in a temporary location. My current problem is that I have water under the refrigerator drawers and some stuff is molding pretty quickly. The leak started soon after purchase. After a couple of years the ice-maker started freezing up for both the down and the freezer. I reported that and to Samsungs credit, they paid for the repair. I would like to join the class action for defective Samsung icemakers. As a result of the problems, the lawsuit lists more than 20 models. are pieces of crap i have already spent enough money looking at it in the trash can.i am retired and on ss cant aford this anymor,by the way how in the world do you get tour name on list fi=or law suit all i get is from one site to another????? The lawsuit details defects that affect the built-in-door ice makers, resulting in leaking and slush and over-freezing in the ice compartment. We have a side by side Samsung RF28HFEDBSR/AA purchased from Best Buy in 2015 & after the first year same issues with ice maker, freezer freezing over, temp issues & water leaking. Meanwhile, a lawsuit has been filed against the company over the defective ice maker in several models. Samsung fridge allegedly knew about the flaws in the ice makers and Refrigerator Class but did nothing to fix them or replace them. Be aware do not take risk of chemicals getting on consumable food without knowing how to treat the illness. I see many times that someone has asked how they can join the class action law suit. A: To be eligible for compensation under the Samsung Refrigerator Class Action Lawsuit settlement, consumers must have purchased one of the affected refrigerator models and experienced specific problems such as cooling issues or ice maker problems. You could want to drain the drain if the steam isnt going through it adequately. And I must add that every incident has been very inconvenient and immensely aggravating. Are there any pending class action lawsuits against Samsung (for refrigerators with defective ice makers) that we can join? I would like to join the lawsuit. I have had the same problems all of have had since day one with this refrigerator. I have the EXACT same model number and we are having the same issues!!!! Owners of these appliances have been unhappy with ice maker issues like ice maker failure and ineffective ice output as a result. I bought it at Lowes, and they had to have received numerous complaints beforehand, yet obviously said nothing. Its also important to keep in mind that compensation varied depending on the specific problems experienced and the model of the refrigerator purchased. Can someone post how to join the class action suit. Its important to note that eligibility for compensation also depended on the timing of the purchase. There are also complaints about the ice-making mechanism. You have to unplug the refrigerator from the power source and wait for about 20 minutes. Weve have numerous problems with the drawers opening & closing and also the water/ice dispenser is full of mildew. I would like to join the lawsuit against Samsung refrigerator built in icemaker because my built in icemaker drips, freezes and stops working. This thing has been a headache for sure. I remember filling out something years ago but Ive never heard anything since. A cemetery posted a personal ad for a goose whose mate died. In the end, the settlement underscores the importance of addressing defects in home appliances and the need for companies to take responsibility for their products. Thats a rhetorical question.. my model rf26hfendww has a recurring problem such that it apparenly freezes up then does not maintain refer cooling or freezer temperature. Its almost like Were being punished for a Name Brand Company that should put out better products or pull their refrigerators instead of continuing to sell them knowing they had issues. According to the lawsuit, Samsungs french door refrigerator was aware of the flaw that causes the battery to overheat and the phone to catch fire but chose not to inform customers of it. Bought our unit in 2015 We have had problems with the icemarker for years freezing up. Your email address will not be published. I would like to join this class action lawsuit. It also provides them with compensation for the inconvenience caused by the faulty ice maker. The ice maker has failed (frozen) five times since I purchased it. Our Samsung fridge was purchased in 2016. We go through a lot of ice and that model had the largest ice maker I could find. Currently, the case is in mediation. Save my name, email, and website in this browser for the next time I comment. I use hair dryer to defrost outside of icemaker and it works for about 3 weeks before freezing over again. Is there anyway we can get reimbursed for the cost of the refrigerator plus the service calls. So, I set it to 37o and am gearing up to remove and clean and then spray disinfectant on the walls before I reload it. It makes the metal auger incapable of breaking the ice sheet and now it cracked the body of the ice storage area. My food was spoiling. Free of charge they said (only ice maker related issues) but we will see what they say. Ive given up on defrosting because it freezes solid again in a day. I have been dealing with Samsungthey are a nasty, disgusting company. It cites the manufacturers failure to recall the product and to replace faulty units. Does anyone have any insight on what we can do? Others reported that their ice makers were freezing up, causing the refrigerator to make loud noises and leading to the need for frequent repairs. RF23HCEDBSR1AA Serial # 065JY3BG301. Samsung is currently facing multiple legal actions. Jordan, a southern California man who bought a Samsung refrigerator for $1,300 in June 2020, noticed months after the purchase that the temperature inside the refrigerator was inconsistent. We tried to turn off the ice maker while we thawed the block of ice, but even though it was off, ice still came out creating another frozen slush! I see several others have asked. Looking to YouTube most of the people that have bought the Samsung refrigerators are experiencing problems. Those who are affected by this problem can file a class-action lawsuit against the manufacturer. with a fix. The lawsuit lists more than 20 models of Samsung refrigerators. Its lawyers have said that it is working with the class action lawsuit to settle the issue. It kept over freezing, would not make ice and because it would over freeze we could not get the tray out. We bought a Samsung RFG237AARS in July 2013. I BOUGHT MINE FROM HOME DEPOT THEY ARE NOT HONORING MY WARRANTY AND EITHER IS SAMSUNG I HAVE BEEN TRYING SINCE OCT 2021 AND THEY AS OF TODAY SAY BECAUSE IT WAS DAMAGED THEY ARE NOT GONNA FIX IT OR REPLACE SO MY HUSBAND WHO IS A VIETNAM VET AND IS GOING THROUGH A LOT AS IT IS, HAVING TO HAVE AN AMPUTATION RECENTLY KNOWS THAT WE JUST SPENT MONEY 28,00.OO ON A REFRIGERATOR THAT IS A LEMON AND THEY WONT HELP HOME DEPOT OR SAMSUNG. However, some people have already received partial refunds or even a full refund from Samsung. Would you take someone to court in a group action? We are fed up and are in the process of getting a new fridge. in order to use, we need to defrost at least every 2 weeks. What is the Samsung refrigerator ice maker class action? I will like something to be done to this problem. I bought the refrigerator last year and its just out of warranty and Im just now finding about the class action suit. It appears you forgot to include your location in the title or body of your post. I have the french door model with the pull out freezer on the bottom. I also have one of the lovely pieces of junk. WRTV Investigates found that thousands of consumers had filed complaints about the Samsung refrigerator. Samsung profited greatly off of knowingly selling faulty fridges. So much for trying to stay out of nursing homes in our old age!!! Hundreds of Central Florida families say they are fed up with their Samsung refrigerators and despite all the problems, there is no recall insight. Might investigate what appears to be additional action assuming our new equipment will go bad as did the original unit. We received a :warranty service . "After they got rid of the refrigerator, their stomach problems go away.". 2. Under the terms of the settlement, Samsung agreed to provide repairs, reimbursements, and other benefits to consumers who had experienced problems with their refrigerators. This has dragged on for far too long. I have a 2019 Samsung refrigerator. We recently discovered a puddle on the kitchen floor and it turned out that water was leaking onto the floor of the fridge. The ice builds up around the bucket causing the bucket to have to be pulled out and de-iced. Samsung class action alleges company falsely advertises Galaxy S21 storage capacity Read More . RF23M8070S march 2018 Who do I contact the attorneys or office of consumers? They did try to fix it but didnt. The same problem has occurred to the opposite site of the rear window. Consumers who believe they may be eligible for compensation should review the settlement terms and eligibility criteria carefully to determine whether they qualify. My sons is identical and his quit also. The first time I agreed to cover 25% of the cost and I had to rent a car for transportation. The company is not yet publicly apologetic about the lawsuit but has declined to comment on the matter. He then said that he could not help me! Wake up everyone and stop buying foreign productsthese companies do not care about American consumers and our politicians do not either. I weekly chip out the ice to prevent further damage to the floor. I was told today that the ice maker needs replacing. In general, you don't need to do anything to "join" a class action. Please sign me up. No more Samsung fridge for us. Thanks, i also have a sam sung frig and have the ice maker changed and stll week after week im defrosting it cause of ice build uo. My Samsung fits in the group of faulty ice makers. Saghy, of southern Pennsylvania, bought her Samsung refrigerator in 2017 for about $2,250, court documents state. They even exchanged it because I hounded them but the second one does the same thing. I was also told about an individual that moved to the U.S. from Korea who stated that Samsung refrigerators sold in Korea are far superior in quality to the U.S. versions, and that she would never purchase imported Samsung products. I cant believe they are STILL selling this model! The manufacturer of Samsung refrigerators is being sued. We are seniors and we are on a fixed income. Ice maker work. At first, it was considered that the battery issue was specific to a particular model. A class action lawsuit claiming to represent all Samsung ice makers claims that more than 20 models are flawed. would like to know how to sign up. Now the control middle door is broke too. In the US, 97 percent of adults and 92 percent of those 65 and older have cell phones. The settlement in a class-action lawsuit against Samsung will help consumers recover the money they lost. The two consumers paid a premium for energy-efficient fridges, but the ice maker stopped working, and the drawers leaked water. Compensation may include reimbursement for out-of-pocket expenses such as repairs, replacements, or lost food, as well as other forms of compensation such as extended warranties or rebates. The refillable pitcher is not refilling properly and the fridge completely shut off! As a result, the corporation was the target of a class action lawsuit. Then there is the ice maker problem, in addition to, freezing up the problem. samsung refrigerator class action lawsuit complaint filed over alleged frozen coil defect; samsung refrigerator recall list 2020; samsung . Were now beyond the manufacturers warranty period, so I wouldnt be surprised if Samsung quits making and/or repairing the replacement ice maker. Every day, I have to soak up the water in that area. Recently was trying to find the right repair kit, after spending hours searching was finally told by a distributor that model year 2015 does not have a kit, and one has to buy all the parts separately.! We called Samsung right away and they said they would handle the ice maker costs for a tech to come out and fix it. the repair only last for 3or4weeks,and back to square one. We have spent $700.00 in repairs after the extended warranty expired. Samsung is criminally negligent (and so is Home Depot) for selling this garbage. How can Samsung get away with continuing to sell this awful ice maker? The company has responded to the complaint and has agreed to settle. Walmart Class Action Lawsuit Settlement Announced, PayPal Lawsuits Class Action Filed Against PayPal, Bank of America Overdraft Fee Class Action Settlement Approved, Class Action Lawsuit Against Progressive Insurance. This became very annoying and frankly should not be a problem on a refrigerator that cost us $4000+! Some days it works fine then little to no ice the next day. NEED my money refunded NOW. This refrigerator,freezer has given us problems ever since we brought it home. In general, the claims process should take several weeks to several months, depending on the specific circumstances of each case. I can document at least 4 service calls to repair it, with the final call stating that it cant be repaired due to manufactures defect. I have a 2016 Honda Civil with a rear window defective paint job. It has rewarded over $6 million to Samsung customers in the past few years, and it is not surprising that the company is facing a large number of class-action lawsuits involving its products. Our Samsung refrigerator is a great design, but the ice maker is useless. A total of 2.3 million claims were approved when the lawsuit was resolved. My husband and son both worked outside in the heat as we had an auto shop. Other articles: 8 Best, Read More K9 THUNDER HOWITZER SELF-PROPELLED (Made in Korea)Continue, Samsung Galaxy S23 leaked colors! Pull-out drawers for the freezer compartment. Both icemakers stopped working long ago, after 4 repairs, total of $ 490. my top ice maker is not working Samsung RF28R62415R. Since that purchase at least 5 times a year, we had to thaw out our icemaker. MODEL # RF263BEAESG/AA 5th time had a service tech come out..they tell me its a manf. I was outside watering my garden for approximately 15 minutes a week ago. Im with the hundreds of disappointed consumers on Samsung refrigerator, our ice make has never worked properly and it doesnt keep proper temperatures. A class-action lawsuit filed against Samsung Electronics America Inc. claims that the defective ice tray in a Samsung refrigerator causes numerous problems, including leaks and slush. 1650 Arch Street, Ste 2210 Philadelphia, PA 19103 Per the terms of the Settlement Agreement, all claims submitted online or via email must have been received on or before February 5, 2021.
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